Intercultural Interactions: A Practical Guide (Cross Cultural Research and Methodology)

Intercultural Interactions: A Practical Guide (Cross Cultural Research and Methodology)

This new edition of Intercultural Interactions presents a fully updated set of training materials which have been developed to form the basis of a variety of cross-cultural orientation programmes. These materials are based on the assumption that there are commonalities, or similar personal experiences, when people live and work in cultures other than their own.

More comprehensive in scope than its predecessor, the Second Edition also contains a practical new user’s guide, and its expanded coverage draws readers in with more vivid scenarios and examples reflecting changing world events and social milieu.

List Price: $ 82.95

Price: $ 49.40

2 Comments so far »

  1. Stephan said,

    Wrote on November 5, 2011 @ 1:07 am

    2 of 2 people found the following review helpful:
    5.0 out of 5 stars
    An excellent practical guide, June 23, 2003

    This review is from: Intercultural Interactions: A Practical Guide (Cross Cultural Research and Methodology) (Paperback)

    An excellent practical guide for both students and teachers of
    intercultural communication skills. The book provides a short, but
    precise consolidation of the process of intercultural interaction, and
    from there on focusses on identifying one of the most prolific tools,
    the case study, employed to train intercultural communication
    awareness and skills.

    The ‘culture assimilator’ technique requires the trainee to read short
    case studies, or critical incidents, that present culture clashes
    between individuals from different cultural backgrounds. Trainees are
    typically asked to select from a range of alternative explanations for
    the incident. Through the process of discussing in groups, attempting
    to draw a conclusion or discover underlying concepts, trainees learn
    how and why people make judgements concerning the cause of behaviour.

    The first third of the book provides a broad definition of
    intercultural interaction and the issues involved at the point of
    cultural misunderstanding (misattribution process). How the culture
    assimilator facilitates the development of a more sophisticated,
    layered understanding of cultural behaviour rounds out the

    The middle section of the books contains a substantial
    bulk of critical incidents and their accompanying explanatory essays,
    which cover 18 major themes that reflect the places and situations
    where people are most likely to encounter difficulties (workplace, in
    the family, education and schooling, settling in and adjusting,
    socialising events, returning home, etc.).

    The last third of the book looks at the application of the critical
    incidents for an understanding of the emotional consequences of
    culture clash, and provides further background for ‘knowledge areas’
    required to respond effectively to many every day behaviours.

    For especially teachers and trainers this book is a rich source of
    material to supplement courses or seminars, and a rare step-by-step
    analysis of the development and use of a typical method of training
    intercultural sensitivity. The authors guide the teacher and trainer
    through the stages of administering the ‘culture assimilator’ using
    sample incidents, and provide clear guidelines on how to construct or
    tailor critical incidents key to their learners’ understanding of
    cultural concepts.

    The book, both as informational background and practical skills
    training tool, can be used for diverse groups such as international
    businessmen, teachers and teacher education students, psychology
    professors, cross-cultural trainers, and even health care
    professionals. The critical incident method can be adapted along
    culture-specific or culture-general lines, into role-plays, to
    introduce a topic as a key point in understanding more complex

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  2. Anonymous said,

    Wrote on November 5, 2011 @ 1:27 am

    5.0 out of 5 stars
    excellent resource for teachers and cross-cultural trainers, November 7, 2003
    Chris Elvin (Kanagawa, Japan) –

    Cushner and Brislin’s Intercultural Interactions is perhaps the most useful cross-cultural studies book that I have ever read.
    Designed to be helpful regardless of the cultural background of those in the critical incidents, or the reader’s particular culture, it is both highly useful as a reference book and as a teaching resource.
    The first chapter is an excellent introduction for people who are about to enter another culture extensively. The second, which is full of information for teachers and cross-cultural trainers, is also an enjoyable read. The main focus of the book, however, is in the next eight chapters, which present over one hundred examples of critical incidents under themes such as host customs, family, tourist experiences, the workplace and education. The cultural backgrounds of the people involved in these incidents are very diverse, and include Americans (and their many cultures), Europeans, Asians, Latin Americans, Arabs, and also the physically disabled and the deaf. All the stories are believable, having been well researched, and well written. What is more impressive, however, is the trouble the authors have taken to validate them, asking no fewer than sixty professionals from a diverse range of disciplinary backgrounds to offer an interpretation. This kind of scientific approach is excellent, I think, and I also welcomed there being no right answer; only preferred ones, since the experts could never agree unanimously.
    The final three chapters deal with issues of culture in greater depth, and also point to additional resources for teachers and cross-cultural trainers, which is all very useful.
    If I were to have to find fault with this book – which I do not want to do, then it would be that I found interpreting some of the stories rather easy once I read the options, since they had just one juicy morsel of information about a culture that gave the whole game away. This is a very minor point, of course, and teachers and cross-cultural trainers who plan to use such stories in class will surely be able to manage.
    I have not used Intercultural Interactions with my students yet, but I do plan to do so, and I am sure that they will enjoy learning from it, as much as I am sure that I will be using it for many years to come.

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